Where Can I Find My Invoice
After completing your transaction, you will immediately receive the invoice in your email. To view previous invoices, you may go https://app.paykickstart.com/billing . If you need further assistance, please contact our Customer Support Team .
How to Change or Reset My Password
You have two options about how to reset your password: 1) You are already inside CreateStudio app , then click Settings. Enter your new password and click Change Password . 2) If you can't log in to the software. You'll need to select "Forgot Pa...
Why Was My Payment Declined?
We highly recommend contacting your bank for assistance as we have no way of knowing why the bank declined your payment. Here are some of the most common reasons why payments get declined. Not Enough Funds This is the most common reason for a pay...
How to Allow Pop-ups for PayPal Payments
It may happen that while selecting PayPal as a payment option, you’ll be presented with the following screen. Would that ever happen, navigate to the top right corner of the screen and click on the icon marked in red circle in order to display bl...
How To Reset My License
Use the Installations Manager to reset your license or clear one of your installations. If you no longer have access to your computer, contact Support .
How To Request a Refund
How to get a refund? Can I get a refund?
What's the Refund Policy?
We have a 30-day money-back guarantee period. If for any reason you feel CreateStudio is not right for you, just contact us and we will refund your payment 100%